This Privacy Policy explains how Glavique Candleware collects, uses, stores and protects information when you visit our website, request a quotation, ask for samples or contact us about candle jar manufacturing and OEM services.
Our website is intended primarily for candle brands, importers, wholesalers, packaging suppliers, distributors and other commercial buyers. It is not designed as a consumer retail store.
Last updated: August 22, 2026.
Information We Collect
When you submit an inquiry or contact our team, we may collect:
- Your name, company name and job title
- Email address, telephone number and country
- Product specifications and estimated order quantity
- Drawings, artwork, reference images or packaging files
- Delivery destination and requested trade terms
- Sample, testing, production or shipping requirements
- Messages and correspondence related to your project
We may also receive basic technical information, such as IP address, browser type, device type, visited pages and referral source, through website logs, cookies or analytics services.
How We Use Your Information
We use the information provided to:
- Review candle jar specifications and customization requirements
- Prepare quotations and recommend suitable existing molds
- Evaluate new mold, color, logo, lid and packaging requests
- Arrange samples and pre-production approval
- Coordinate production, inspection, packing and shipment
- Respond to questions and maintain business correspondence
- Improve website performance, security and buyer experience
- Meet legal, accounting or regulatory obligations where applicable
Information submitted for a sourcing project is used for business communication and order support. We do not sell personal information.
Drawings, Artwork and Project Files
Buyers may send logo artwork, jar drawings, color references, packaging layouts or reference samples during OEM development.
These materials are used to review feasibility, prepare samples, calculate costs and manage production. Access is limited to employees and relevant production or service providers who need the information to support the project.
Buyers should avoid sending confidential information that is not necessary for quotation or production.
Cookies and Website Analytics
Our website may use essential cookies to support basic website functions. Analytics cookies may also be used to understand page visits, traffic sources and website performance.
Cookie availability and duration depend on the services active on the website. Further information and available choices are explained in our Cookie Policy.
When Information May Be Shared
We may share limited information with service providers when necessary to operate the website or complete a buyer’s request. These providers may include:
- Website hosting and security providers
- Email and communication services
- Production or packaging partners involved in the project
- Testing and inspection companies requested by the buyer
- Freight forwarders, customs agents and logistics providers
Only information reasonably required for the relevant service should be shared. Selected tin and ceramic candle jar programs may involve partner factories under Glavique specification, QC and export coordination.
Data Storage and International Transfers
Because Glavique Candleware operates from China and serves international buyers, inquiry and order information may be processed across national borders.
We take reasonable organizational and technical measures to protect information against unauthorized access, loss, misuse or alteration. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain inquiry, quotation and project information only for as long as reasonably necessary to manage the request, support repeat orders, maintain transaction records or meet applicable legal obligations.
Retention periods may vary according to the type of communication, project status and contractual requirements.
Your Privacy Choices
Depending on the laws applicable to your location, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of information that is no longer required
- Object to or restrict certain processing
- Withdraw consent where processing relies on consent
- Ask how your information has been used or shared
Requests may be submitted through the contact details or inquiry form available on this website. We may need to verify your identity before processing a request.
These rights reflect common privacy-notice principles described by the European Commission, the UK Information Commissioner’s Office and the California Department of Justice.
External Websites
Our website may contain links to third-party websites or services. Their privacy and data-handling practices are controlled by their own policies. Glavique Candleware is not responsible for the content or privacy practices of external websites.
Changes to This Policy
We may update this Privacy Policy when website functions, business processes or applicable requirements change. The revised version will be published on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact Glavique Candleware through the website’s Contact Us page.